This system is being used today for billing purposes in several towns and also all sizes of companies. The system uses programs such as M uni billing which is uses the technology of cloud computing and is utilized every day by companies, cities, towns and private firms across united state and some parts of Canada. After many years of application by the municipalities, system analysts are now conversant with the challenges of developing and using such technologies. So companies which have ventured into developing such systems should aim at developing systems which are and convenient to use. So water utility billing software link water meters with service providers central computer.
Program development life cycle starts from problem identification, whereby programmers identify the challenges in the organization and how it can be solved through use of programs. The next is system analysis which involves thorough investigation of the existing programs outlining their weakness and how to improve them in the new program.
To develop program that will work effectively and efficiently with existing computer hardware, a programmer must first identify organizational informational requirement. That is what kind of information is needed or suits this organization and in what form should the information be collected, processed and presented.
Then identify organization problem, that is why such organization is in need of this software. The third stage is program design which includes graphical representation of the idea or program showing how it will work.
There are a few stages involved during system development. To start with, programmers with the help of users identify the organization information need or identify problem. This is mainly evaluating the cost of developing new system and the benefit associated with it.
The fifth stage is program review and testing which include testing part of the program developed to check whether it is giving the required result. Also involves comparing efficient of the new program to that of old program to make decisions whether to enroll the system or just continue with existing one. Program, implementation follows and here the new software developed is put into action or implemented.
After rolling out the program, the company should not stop there and relax, they should evaluate the performance of new software to meet the organization intended goal. Maintenance of this system should also be provided for in the organization plan.
The software increase productivity, improve customer service and minimize operating expenses through reduced learning period since it is intuitive and easy to use. The program reduces client response time by allowing the customer to access data real time, this enables the utility workers to take decisions that are informed.
Since there is a customer portal provided by the system, customer self service is possible through internet, kiosks, telephone and also use of wireless devices which enhance customer satisfaction. Software allows the use of dashboards which provide detailed information enhancing productivity. It also allows amalgamation with other external solutions. These external solutions can be accounting, municipal services, work management, check scanning and website. The technology should be flexible to enable for adjustment or addition of extra features in future.
Program development life cycle starts from problem identification, whereby programmers identify the challenges in the organization and how it can be solved through use of programs. The next is system analysis which involves thorough investigation of the existing programs outlining their weakness and how to improve them in the new program.
To develop program that will work effectively and efficiently with existing computer hardware, a programmer must first identify organizational informational requirement. That is what kind of information is needed or suits this organization and in what form should the information be collected, processed and presented.
Then identify organization problem, that is why such organization is in need of this software. The third stage is program design which includes graphical representation of the idea or program showing how it will work.
There are a few stages involved during system development. To start with, programmers with the help of users identify the organization information need or identify problem. This is mainly evaluating the cost of developing new system and the benefit associated with it.
The fifth stage is program review and testing which include testing part of the program developed to check whether it is giving the required result. Also involves comparing efficient of the new program to that of old program to make decisions whether to enroll the system or just continue with existing one. Program, implementation follows and here the new software developed is put into action or implemented.
After rolling out the program, the company should not stop there and relax, they should evaluate the performance of new software to meet the organization intended goal. Maintenance of this system should also be provided for in the organization plan.
The software increase productivity, improve customer service and minimize operating expenses through reduced learning period since it is intuitive and easy to use. The program reduces client response time by allowing the customer to access data real time, this enables the utility workers to take decisions that are informed.
Since there is a customer portal provided by the system, customer self service is possible through internet, kiosks, telephone and also use of wireless devices which enhance customer satisfaction. Software allows the use of dashboards which provide detailed information enhancing productivity. It also allows amalgamation with other external solutions. These external solutions can be accounting, municipal services, work management, check scanning and website. The technology should be flexible to enable for adjustment or addition of extra features in future.
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Thank You for your interest !